IS THERE AN AREA FOR SPECTATORS?
At Apex Adventureplex, instead of a designated spectator area, we offer a more integrated experience for spectators. The park features walkways and various seating options throughout, including high chairs, loungers, massage chairs, and bean bag chairs. This setup allows spectators to comfortably watch the activities from multiple vantage points within the park. Whether you’re accompanying your friends or family, you can find a cozy spot to relax and enjoy watching them have fun. Please note that while spectators are welcome to watch and move around the park, a wristband is required for anyone who wishes to use the equipment. This policy ensures safety and enjoyment for all our guests.
WHEN ARE NON-PEAK HOURS AND PEAK HOURS?
Off-peak hours are Monday – Thursday (excluding school and stat. holidays). Peak hours are from Friday – Sunday.
CAN I GO ON COURT WITH MY CHILDREN?
Yes! Parents and guardians are encouraged to join their children on the court, especially for younger children who might need extra supervision and assistance. Participating with your children can enhance the experience for both you and them, creating memorable moments. For liability reasons, we cannot have anyone on the courts without a valid ticket, up-to-date waiver and pair of APEX grip socks. Parents and guardians are welcome to purchase a ticket and accompany their jumpers while inside!
HOW DO YOU AVOID UNNECESSARY RISKS?
- Comprehensive safety briefings for all guests before they enter the activity areas.
- Mandatory use of safety equipment, such as grip socks, for better traction on trampolines.
- Regular maintenance and inspection of equipment by trained professionals to ensure everything is in top condition.
- Clearly marked zones and rules for different activities to prevent collisions and injuries.
- Trained staff members and lifeguards are always present on the floor to supervise activities and provide assistance if needed.
DO YOU HAVE LOCKERS?
We have electronic lockers available for a fee. They are located at the front entrance, next to the boot racks. Payment can easily be made via card or coin. A personalized password is issued so there is no need to worry about a key.
We have tried to make it as easy as possible to secure your personal belongings during your time with us. Please lock up all personal items. We are not responsible for any lost or stolen belongings.
CAN WE TAKE PICTURES AND VIDEOS?
Absolutely! We encourage guests to capture their fun moments at Apex Adventureplex. Photos and videos are a great way to remember your adventure and share the experience with friends and family. We only ask that you respect the privacy of other guests and avoid capturing anyone who does not wish to be filmed or photographed.
DO I HAVE TO TAKE MY SHOES OFF?
Yes, all guests are required to remove their outdoor footwear before entering the trampoline and adventure park. For safety and hygiene reasons, we also require the use of Apex Adventureplex grip socks. These socks provide better traction and reduce the risk of slipping and injuries. Grip socks can be purchased at the park if you do not have a pair.